Warranty & Service

Warranty Terms & Conditions

No.Terms and Conditions
1)Everybot RS500 & RS700 series is entitled to 1-year free limited warranty from the date of purchase. (Depending on sale terms, some time it could be 3 months or 6 months for web base sale).
For any defect, in the judgment of our technician, caused under normal domestic use, we are responsible for repairing or replacing parts (excluding cabinet, battery and consumable parts. These machine is not for heavy and industrial use.)
2)If Everybot RS500 or RS700 series is attached with a rechargeable battery, the rechargeable battery is entitled to 3-month warranty.
3)Warranty is valid only if a registered warranty card or record is presented with the original copy of the purchase receipt.
4)Warranty is valid only if the completed warranty card is mailed back or online registered within 14 days from the date of purchase.
5)Customers are required to bring back the Everybot RS500 series to our service center if checking and repair is needed.
6)Free warranty service will not be provided for the Everybot RS500 & RS700 series product if:
  • the robot has been explicitly or implicitly modified, tampered with or altered or repaired in any way by persons other than technicians of our company, or
  • the robot has been damaged through misuse, negligence, accident or natural calamities, or
  • the robot has become malfunctions caused by power interruption or abnormal voltage input, or
  • the robot has been eroded by corrosive liquid or the inner compart ments are wetted with water.
  • remember that the robot is for domestic use only. It must not use for industrial application.
7)The date of purchase on the warranty card/ in the online registration record has to be in accordance with that on the official purchase receipt for eligibility.

Warranty Registration & Demo


Service Charges

Service RequestsChargesParts Replacement
Within Warranty PeriodFreeFree. (If due to improper usage, than subject to separate quotation like physical damage etc.)
After Warranty Period$25Each time subject to separate quotation
General Cleaning$15With or without warranty

Collection Centre
To avoid hassle to you, please call +65 85156868 for advice before sending your device and check if it is a breakdown or some simple operation issues which we could solve via the phone.

AA Concept LLP
Blk 34 Whampoa West #01-87
Singapore 330034
(near Boon Keng MRT Station Exit B)
Tel No. +65 85156868